Returns & Exchanges

At Pilgrim, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn garments in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn items with original tags attached into their original packaging or a secure mailing bag.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.